Support.. Got Questions?
We're here to help you with your gear. Whether it's a sizing inquiry or a shipping concern, our team is ready to assist you.
Email: solomonclark@influenceeras.com
Phone 737-317-9074
Hours: Mon – Fri, 9:00 AM – 6:00 PM EST
Support Common Questions
How do I track my order?
We provide a tracking link via email once your order has been dispatched. You can use this link to monitor the progress of your shipment directly through the carrier's website.
What is your shipping policy?
We offer standard shipping options designed for e-moto riders. Orders are processed within 24-48 hours, and most deliveries arrive within 3-5 business days depending on your location.
Are the garments machine washable?
For optimal longevity and performance, we recommend hand washing or using a gentle cycle with cold water. Avoid bleach and harsh detergents to maintain the fabric's integrity.
How do I know the fit?
We use a standard sizing chart based on chest measurements. For a custom fit, please refer to our detailed size guide or contact our support team for personalized assistance.
Do you offer international shipping?
Yes, we offer global shipping to all major regions. International customers may be subject to additional customs fees and taxes, which are typically the responsibility of the recipient.